Introduction to Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of the website of Razorpay hosted at razorpay.com, the Services (as defined under the Razorpay “Terms of Use”) and Razorpay applications on mobile platforms (Android, Blackberry, Windows Phone, iOS, etc.) (collectively “RAZORPAY” or “WEBSITE”), but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on Razorpay.

The terms “we”, “our”, and “us” refer to Razorpay, and the terms “you”, “your”, and “User” refer to you, as a user of Razorpay. The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data tied to such information.

Our practices and procedures in relation to the collection and use of Personal Information are set out below to ensure safe usage of the Website for you.

Information We Collect and How We Use It

We collect, receive, and store your Personal Information. If you provide your third-party account credentials (“Third Party Account Information”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy.

You may opt not to provide us with certain information; however, that may restrict you from registering with us or availing some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, we will ask you for your consent prior to such use.

Account Information of Merchants

If you create an account to take advantage of the full range of services offered on Razorpay, we ask for and record Personal Information such as your name, email address, and mobile number. We may collect and store Sensitive Personal Data or Information (such as financial details including credit card, debit card, bank account details, and KYC documents as per RBI regulations) that the User may opt to save in the User account.

Your email address may be used to send you updates, news, and newsletters (if you willingly subscribe to the newsletter). If you wish to stop receiving communications that are not relevant, you can click on the unsubscribe link in such emails.

Customer Information

We also store customer information such as address, mobile number, wallet details, card details, and email address making payments through Razorpay checkouts. However, only when the customer chooses to share the information, it is shared with the respective businesses. Razorpay is not liable for any misuse of this information by the business or related entities.

Activity

We record information relating to your use of Razorpay, such as the searches you undertake, pages you view, browser type, IP address, location, and timestamp information. This data is used to administer Razorpay and provide a secure experience. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics.

Cookies

We send cookies to your computer to uniquely identify your browser and improve the quality of our service. Cookies are small pieces of information stored on your device while you are using the website. You can disable cookies, but certain areas of Razorpay may not work properly or